Getting ready for the #mct #CXM seminar on Monday

My brilliantly talented colleagues at mct inc. are putting the finishing touches to some wall art for our Customer Experience Management seminar on December 16th (Mon).

It’s going to be a fun-filled afternoon. That might sound unlikely for such a serious topic but I’m not kidding – In addition to my presentation, we’ve planned some interactive experiences, a quiz, and a couple of short discussions about technology and business trends with Forrester and NTT Data.

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