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Jonathan Browne

Profit from Customer Experience

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Published by Jonathan

I help companies to develop and implement programs to solve their Customer Experience challenges. l try to post interesting and topical thoughts about Customer Experience here regularly. View all posts by Jonathan

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Previous Lessons to learn from customer experience escape rooms

Recent Posts

Getting ready for the #mct #CXM seminar on Monday December 13, 2019
Can Japan rise to the challenge of designing our destiny? December 9, 2019
CX Management seminar in Tokyo: December 16th, 2019 November 25, 2019
Improving Customer Experience Across International Markets November 14, 2019
Mastercard’s €571million misstep exposes the tensions between customer centricity and business as usual January 25, 2019

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